CRM agency cost: CRM Platform Licence Index

The median published figure in the CRM Platform Licence Index is 32 GBP across 3 sources' own pages in GBP (range 15 to 44 GBP; 4 sources publish a figure), read 26 September 2026.

32 GBP Median published figure unchanged since 25 Sept 2026 middle half 15 to 44 GBP
15 to 44 GBP Range a 29 GBP spread; quartiles 15 and 44
3 Sources with a figure of 14 read in full, 26 Sept 2026
4 of 14 Sources read that publish one 29% publish a figure at all
  1. OpenCRM: pricing44 GBP
  2. Workbooks: pricing32 GBP
  3. Zendesk Sell: pricing (UK)15 GBP
One figure per source, highest first.median 32 GBP
Table view
RowValue
OpenCRM: pricing44 GBP
Workbooks: pricing32 GBP
Zendesk Sell: pricing (UK)15 GBP

4 of the 14 named sources read in full publish a figure; 10 publish none, read 26 September 2026.

The median is unchanged since 25 September 2026 (was 32 GBP across 3).

Every figure, with its source

One row per source: the figure the source's own page publishes, the page, and the day it was read. A figure that is not on a page we read is not on this one.

SourceFigureRead
OpenCRM: pricing 44 GBP 2026-09-21
Teamgate: pricing 39.9 USD 2026-09-21
Workbooks: pricing 32 GBP 2026-09-21
Zendesk Sell: pricing (UK) 15 GBP 2026-09-21
The sentence each figure was read from (4)

Read in full, publishes no figure

10 named sources were read in full on the dates shown and print no usable figure. They are counted, never filled in.

Methodology

Every row is a verbatim sentence read from the named source's own page through the estate's fetch service on the date shown, hash-pinned to the stored read (the sha of the page's visible text; the raw page is mirrored to R2).

4 of the 14 named sources that could be read published a usable figure; 10 published none and are recorded as not published, never filled in; 14 could not be read (blocked, dead or unreachable) and count nowhere.

The headline figures (median, minimum, maximum, quartiles) are over ONE figure per source in GBP (a source's median where its page yielded several accepted sentences), so N counts sources, never sentences; 33 candidate sentence(s) were refused by a reviewer with the reason recorded.

Derivation as chartered: one row per CRM vendor a UK agency implements: each edition's published per-user-per-month price, the currency it is published in (GBP, USD or EUR), annual versus monthly, seat minimums, whether VAT is stated, and the mandatory onboarding fee where the vendor charges one - and across the rows: the cheapest edition that an agency build can sit on, the median mid-tier seat price, the GBP-publishing share, the annual-versus-monthly spread, and repriced-since

33 candidate sentences on these pages were refused by a reviewer; each refusal and its reason is recorded in the review ledger.

Sources (28)
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The median published figure in the CRM Platform Licence Index is 32 GBP across 3 sources' own pages in GBP (range 15 to 44 GBP; 4 sources publish a figure), read 26 September 2026.

4 of the 14 named sources read in full publish a figure; 10 publish none, read 26 September 2026.

The median is unchanged since 25 September 2026 (was 32 GBP across 3).

Cite as: "crmagency.co.uk CRM Platform Licence Index", updated 2026-09-26, https://crmagency.co.uk/datasets/crm-platform-licence-index/.

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32 GBP

median published figure, CRM Platform Licence Index, across 4 sources, read 26 September 2026

Source: crmagency.co.uk CRM Platform Licence Index

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